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FAQs - How to add questions and answers to my website?

How to add an FAQ page to your UENI website and add, reorder or remove questions and answers.

An FAQ page answers the questions your customers ask most, like opening hours, shipping or returns. It saves you time and helps customers decide faster. Watch the video, then follow the steps below.

Step 1: Add an FAQ page

  1. In the UENI Editor, go to Pages.

  2. Click Add Page or Link.

  3. Select FAQ.

  4. Name your FAQ section and save.

Your new FAQ page automatically appears in your site's menu.

Adding a new FAQ page from the Editor Pages menu

Step 2: Add your questions and answers

  1. Click Add entry.

  2. Enter the question and its answer.

  3. Click Save. Repeat for each question.

Adding a question and answer entry to the FAQ page

Step 3: Sort or remove entries

New entries appear at the top. Click Edit, then drag entries into order. To remove one, click its trash icon.

Dragging and dropping FAQ entries to reorder them

Pro tip: To remove the whole FAQ page, go to Pages > FAQs, open the section, scroll down and click the trash icon.

Final thoughts

That's it, your FAQ page is ready to help customers find answers fast!

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