The FAQ page lets you answer the questions your customers ask most often — hours, shipping, returns, whatever matters for your business. Watch the video below, then follow the steps to set yours up.
Step 1: Add a FAQ page
Go to Editor → Pages
Click Add Page or Link
Select FAQ
Type in a name for your FAQ section
Once saved, your new FAQ page appears automatically in your site's navigation menu.
Step 2: Add your questions and answers
Click Add entry to create your first question. Fill in the question and its answer, then click Save. Repeat to add as many entries as you like.
Step 3: Sort or remove entries
New entries appear at the top by default. Click Edit, then drag and drop entries into the order you want. To remove one, click its trash icon.
Pro tip: To remove the whole FAQ page rather than a single entry, go to Editor → Pages → FAQs, open the section, scroll down, and click the trash icon.
Final Thoughts
That's it — your FAQ page is set up and ready to help customers find the answers they need, fast!