Skip to main content

What if I don’t like my website?

What to do if you're not happy with your UENI website, including live chat, redesigns and edit requests.

We want you to love your website. If something isn't quite right, just tell us, and we'll work with you to fix it. We may even be able to arrange a redesign.

Step 1: Open live chat

Sign in to your UENI Hub and click the chat bubble in the bottom-right corner of any ueni.com page.

Chat bubble icon for the UENI Messenger

Step 2: Tell us what you'd like to change

Explain what you don't like about your website. You'll be talking to a real person, not a robot, and we'll find the best way to make things right.

Note: On the Plus or Growth plan? You can also request edits, and our team will make the changes for you.

Pro tip: Be as specific as you can, like which page, section, or colour you want changed, so we can get it right faster.

Final thoughts

Your satisfaction matters to us. We're here until your website feels just right!

Did this answer your question?