Skip to main content

How do I request edits to my website?

How to request unlimited website edits using the Edits Request Smart Form on the Plus and Growth plans.

Want changes to your website? With the Edits Request Smart Form, you can request unlimited edits, from updating content and adding tools to a fresh new look, and our team will take care of them for you.

Warning: Unlimited edit requests are only available on the Plus and Growth plans.

Step 1: Open the Smart Edits platform

  1. Click Request Edit in the top-right corner of your UENI Hub, follow the prompts, and click Submit.

  2. Enter your login email address to see a preview of your site.

  3. Click the pencil icon labelled Edit My Website on the right.

Request Edit button in the top-right corner of the UENI Hub
Edit My Website pencil icon on the Smart Edits platform

Step 2: Add a new request

Your request list will be empty the first time. Click Add New Request at the bottom of the menu.

Empty request list with the Add New Request button

Step 3: Choose the type of edit

  • Existing Page: update text, add sections or change the layout of a current page.

  • New Page: describe a new page you'd like added.

  • Menu: add, reorder or adjust your navigation menu items.

  • Other: anything else, including integrations with third-party tools, updates to your UENI-created logo, and changes to your Google Business Profile.

Request type options: Existing Page, New Page, Menu and Other

Note: To change the email shown on your site, use Existing Page. For new or existing custom email addresses and all domain tasks, contact our support team instead.

Step 4: Describe your change

  • Describe the change in the text box.

  • Attach a file, such as images or documents that help explain your request.

  • Draw on Page to show exactly where the change should go.

Request details with description box, file attachment and Draw on Page tool

Pro tip: The more detail you give, and the more clearly you mark the spot, the faster our team can get it right.

Step 5: Submit your requests

  1. Click Submit to add the request to your list. Add more with Add New Task, or edit and delete requests as needed.

  2. When your list is complete, click Submit All Tasks.

Request list with the Add New Task option

Step 6: Track your requests

Your requests appear in the menu, where you can check their status anytime. To change one, click it and select Edit.

Submitted requests with their status in the Smart Edits menu

Note: If our team needs more details, we'll email you a direct link to the Smart Edits platform.

Final thoughts

Done, your edits are with our team! Big changes or small tweaks, we're here to keep your website looking its best.

Related Articles
Did this answer your question?