At UENI, we're always happy to hear from you!
Our Customer Support Team is available every day of the week, so don't be shy! We offer several ways to get in touch.
Send an email
If email is more your speed, please email our team directly at [email protected].
Message via Live Chat
We now offer live chat functionalities that allow you to chat with a dedicated Customer Support agent in real-time and share any queries or concerns that you may have. With this, you can get immediate responses to your questions!
To access live chat, log into the UENI Hub, and select the live chat logo at the bottom-right corner of the screen.
Here's what it looks like:
Please note that live chat agents are online between 10 am to 6 pm EST.
Phone Support
We are currently offering phone support for customers on the Plus & Growth plans. This is a comprehensive solution designed to enhance your customer service experience. With this new feature, you can now directly connect with our expert support team via phone, ensuring prompt and personalized assistance for all your queries and concerns.
Log into UENI Hub and click Phone Support and you will be redirected.
Our phone support hours are currently 10am to 6pm EST
