The most effective way to get in touch with the UENI team is to speak to us on Live Chat.

To do so, you first need to login to your Business Hub.

To trigger the Live Chat widget, either:

  • Click on Help, on the top navigation
  • Click on the Orange Circle at the bottom-right of your Hub (see image below)

Please note:
For users on our Lifetime Deal, we offer access to our VIP Live Chat support for your first 30 days with us so you can get started with your new website while receiving immediate assistance in real time! Feel free to reach out to us and enjoy this service while it is on offer!

UENI operates Live Chat on Monday to Friday from:

  • 14:00 - 22:00 GMT
  • 10:00 - 18:00 EST

There is also another way to get in touch should this option not be suitable. Our Customer Success team is always available,  click here to see how!

Need a hand?
If you need any further assistance, please message our support team or get real-time help on our Live Chat!