Your customers have a variety of convenient ways to get in touch with you through your UENI site.
Whether it's through our awesome booking system, or via a direct message or phone call, you're sure to find a way that works for you.
For more information on this, please check out our video explanation below, or read on for further instructions.
Via the UENI booking system (provided you take bookings)
Your customer will receive an email confirming their booking request.
You will receive an email notifying you of the booking request. Please note, booking requests are sent to your UENI login email address.
Via direct message
Your customer will receive an email confirming that the message has been sent.
You will receive an email with your customer's message.
The form is yours to shape. Rename the fields and the send button, make the phone number compulsory, and decide what your customer sees straight after they hit send - a confirmation message on your site, or a redirect to a page of your choice. Here's how to set that up.
Via phone call
Your customer can call you directly by clicking on the telephone symbol on your website.
You will be directly connected to the customer.
Check your stats! You can find information on all the booking requests, messages and orders your business has received by logging into your Business Hub and clicking on My Customers.
For more information on this section and what you can learn from it, take a look at this post from the UENI Blog.
Not on a premium subscription yet?
Remember, customers on our premium subscriptions are far more likely to receive booking requests, calls and messages.
We'd love to help you boost traffic to your site and start selling your awesome services/products online! Just access the Plans tab on your Hub here and find the perfect plan for your business.