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How do I downgrade my UENI account?

How to request a downgrade to a different UENI plan, and what changes when it takes effect.

Your needs can change, and sometimes a different plan suits your business better. You can request a downgrade from your UENI Hub at any time.

Pro tip: Looking to cut costs, not using some features, or unsure about the value? Chat with our team first via live chat or email. We may be able to adjust things or recommend a better fit.

Step 1: Log in to your UENI Hub

Log in to your UENI account.

Step 2: Open Plans

Click Plans in the top navigation menu.

Step 3: Choose your new plan

Select the plan you'd like and submit your request.

Requesting a plan downgrade from the Plans page in the UENI Hub

What happens next?

  • Your downgrade takes effect at the end of your current billing cycle.

  • Your website stays active.

Warning: Depending on your new plan, you may lose some features, such as widgets and any extra professional email addresses.

Final thoughts

Done, your downgrade request is on its way. We're always here if your needs change again!

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