Customers expect reputable businesses to have a real and professional-sounding email address, so upgrading your email account should be one of the first steps you take when getting your business online. Our in-house experts have highlighted the importance of having your own custom email addresses.


To set up your professional email address with UENI, you'll need to upgrade to a paid subscription and then select your custom domain name. 


Once your domain name is live, setting up your professional email address is easy! 


First, log in to your UENI Hub and head to your Pro Features tab here. Check out the video below for our step-by-step walkthrough: 


Or you can follow the steps shown below: 


Only enter the first part of the email address in the Username field.


For example, if your custom domain is kingsman-and-co.com and you choose contact as the Username, your final email address will be contact@kingsman-and-co.com.


Important: Choose your email address carefully, as it cannot be changed once the request is submitted!


Once you are ready to proceed with your custom email, click Submit. You will then be met with this popup:


After your request has been submitted, your email address will be ready in just a few minutes! It may take longer in more complex cases.


You can see the status of your new professional email address next to the tile on the Pro Features page:


To access your new email account, just select the Go to webmail button on your Hub.


Alternatively, you can access the UENIMail platform directly by clicking here. 


Use the email address and the password you selected to log in to your new email account. For further guidance on how to access your new professional email account, please check out this article.


In case you missed it, here's a post from the UENI Blog highlighting the reasons why you need to have your own professional email address! 


Need a hand?
If you need any further assistance, please message our support team or get real-time help on our Live Chat!