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Knowledge base
How To Contact UENI
Live Chat
1
Getting In Touch Via Live Chat
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Getting In Touch Via Email
FAQs
About UENI
13
What is UENI?
What can UENI help me accomplish?
What are the benefits of UENI over Wix, WordPress, Squarespace, or other website builders?
Is the free Starter plan really free?
What's included in the free Starter plan?
See all 13 articles
Using UENI For The First Time
13
Get started
When will my business website be ready?
How to log into your UENI account
How to log into my Business Hub
Why does my website show as "under construction" in my Business Hub?
See all 13 articles
UENI Website Editor Guides
54
How to edit my website
How to see your website in preview mode
How to activate the Shopping Cart on your site
How to change the order of your sections
How to edit your website's theme, colour scheme and font
See all 54 articles
UENI Features
22
Your Very Own UENI Business Website
Google My Business Listing
Your Own Custom Domain
Professional Email Addresses
Premium Templates
See all 22 articles
I Need Help With My Plan
About My Website
14
How can customers contact me through my website?
Where can I find bookings requests, messages, and purchases made on my website?
How many images can I include on my website & what resolution should the images be?
How to add PayPal to receive payments
What level of security is on UENI websites?
See all 14 articles
Google My Business (GMB)
8
What is Google My Business?
How is my Google My Business listing verified and made public?
I already have a Google My Business page. Is this a problem?
How do I connect my UENI website with my Google My Business page?
How do I add my UENI website images to my Google My Business page?
See all 8 articles
Connecting a domain to UENI
26
Can I use my own domain name with my UENI website?
How to select a custom domain name with UENI
How to update nameservers - GoDaddy
How to update nameservers - Namecheap
How to update nameservers - Bluehost
See all 26 articles
UENI mail
13
How to access your UENI email account
How to select a professional email address with UENI
How to configure your UENI mail on your iPhone and iPad
How to reset the password on your professional email address
How to setup your professional email account on Huawei phones
See all 13 articles
Google Ads
5
How to claim your free Google Ad credit with UENI
How to set up a Google ads account
How to send a Google ad campaign using your UENI promotional code
Terms and conditions for claiming Google Ad Credit (USA)
Terms and conditions for claiming Google Ad Credit (UK)
SEO & Ranking Higher
4
What kind of search engine optimisation (SEO) does UENI provide?
What is Search Engine Optimization (SEO)?
How can I improve the search rankings of my site?
How can I share my website on social media?
My Online Reputation
Listings
15
General - FAQ - Listings
Why your business needs Listings Management
What can the Reputation plan do for my business?
What is the Findability Score?
What happens to my Listings if I decide to cancel my account?
See all 15 articles
Making Edits To Listings
10
How to edit your company description on Listings
How to edit your company details on your Listings
How to connect your Facebook Business account with Listings
Why you should add additional categories to your Listings
How to edit opening hours on your listings
See all 10 articles
Managing Reviews & Competitors
9
Review Request - The Basics
How Review Requests can improve your business's online rating
Reviews and Posts - How to answer negative reviews
Reviews - Why you should answer all of your reviews
Competitors - How to choose your competitors
See all 9 articles