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Knowledge base
How To Contact UENI
Live Chat
1
Getting In Touch Via Live Chat
Email
3
How can I contact UENI?
Getting In Touch Via Email
How to write the perfect support ticket
UENI
About UENI
15
What is UENI?
What can UENI help me accomplish?
What are the benefits of UENI over Wix, WordPress, Squarespace, or other website builders?
What level of security is on UENI websites?
Is hosting included?
See all 15 articles
My Account
15
Get started
When will my business website be ready?
How to log into your UENI account
How to log in to my Business Hub
Why does my website show as "under construction" in my Business Hub?
See all 15 articles
UENI Partners
9
How can FreshBooks help my business?
How can EZ Texting help my business?
How can Tide help my business?
How can Superscript help my business?
How can Crunch help my business?
See all 9 articles
Lifetime Deal
12
Are there additional fees to the Lifetime Deal?
Are hosting and domain included in my one-time payment?
What if I don’t like my website?
Why is UENI any different from other website builder or agency?
What is included in this Lifetime Deal?
See all 12 articles
Launching Your Business Online
0
Editor Guides
My Website
10
How to edit my website
How to change the order of your sections
How to switch a section on/off on your website
How to edit the About Us section
How to edit the section titles
See all 10 articles
Header
3
How to edit your website header
How to edit the call to action button
How to enable the WhatsApp contact button on your site
Theme
5
How to edit your website's theme, colour scheme and font
Premium Templates
How to change the color scheme of your website
How to restore the original theme
Adding Custom Colors That Match Your Brands
Gallery
3
How to upload videos on your website
What's the recommended resolution for the images on my website?
How to add or remove images on your Gallery
Products
7
How to edit your Products
How to add pricing details to your products
How to add multiple images to products
How to add promotional prices
How does the Product Variation Tool work?
See all 7 articles
Services
6
How to edit your Services
How to create a bookable service
How To Make Your Services Bookable on a Third-Party Platform
How to add pricing details to your services
How to sell bookable services
See all 6 articles
Settings
13
How to activate the Shopping Cart on your site
Shopping Cart
How to get PayPal to redirect users back to your website after successful payment
How to update your favicon
How to add or update the PayPal email on your site
See all 13 articles
Footer
2
How to edit your contact information
How to update your social media buttons
Miscellaneous
19
How to edit your Opening Hours
How to add or remove Testimonials
How to add or remove Amenities
How to see your website in preview mode
How to upgrade your UENI plan using a coupon code
See all 19 articles
Features
Launching Your Business Online
8
Your Very Own UENI Business Website
Google My Business Listing
Hosting, Maintenance, and SSL Security
Introducing the UENI Editor
Bookings & Sales
See all 8 articles
Custom Domain
9
How to select a custom domain name with UENI
A Custom Domain
What is a domain name?
How will a custom domain help my business?
What happens when my domain/email add on renews?
See all 9 articles
Connected Domain
23
Can I use my own domain name with my UENI website?
How to update nameservers - GoDaddy
How to update nameservers - Namecheap
How to update nameservers - Bluehost
How to update nameservers - Heartinternet
See all 23 articles
Professional Emails
15
How to access your UENI email account
How to select a professional email address with UENI
Professional Email Addresses
How to configure your UENI mail on your iPhone and iPad
How to reset the password on your professional email address
See all 15 articles
Product Sync
5
Google Product Sync
Facebook Product Sync
Instagram Product Sync
Troubleshooting the Product Sync
How to update my products on Facebook/Instagram through my site
Google My Business (GMB)
14
What is Google My Business (GMB)?
How to Verify My Google My Business (GMB) to my UENI page?
I already have a Google My Business page. Is this a problem?
How to Connect My Google My Business (GMB) to my UENI page?
How do I add my UENI website images to my Google My Business page?
See all 14 articles
Custom Code
8
Add Custom Code To Your Site
Can I add a donation button to my website?
Custom Code: Adding Facebook Messenger To Your Site
Custom Code: Adding Facebook Pixel To Your UENI Site
Custom Code: Add Google Analytics To Your UENI Site
See all 8 articles
Google Ads
1
How to set up a Google ads account
Promoting Your Business
6
Listings Dashboard
All-In-One Reviews Dashboard
Advanced Google listing optimization
Social media post boosters
Managed Google Shopping ads
See all 6 articles
VIP Service
5
1-on-1 Launch Call
How do I schedule the Delivery call?
How to request edits to your website?
VIP Support
1-1 call to grow your business
Multipage Websites
6
Spaces - How to add more pages to my website?
Profiles - How to add people information to my website?
Media Collections - How to add a media collection page to my website?
How To Enable Advanced Layouts For Your UENI Websites?
How to Manage Your Website Pages?
See all 6 articles
My Visibility
My Customers
3
How can customers contact me through my website?
Where can I find bookings requests, messages, and purchases made on my website?
How to receive UENI Notifications on WhatsApp
SEO & Ranking Higher
4
What kind of search engine optimisation (SEO) does UENI provide?
What is Search Engine Optimization (SEO)?
How can I improve the search rankings of my site?
How can I share my website on social media?
My Online Reputation
Listings
15
General - FAQ - Listings
Why your business needs Listings Management
What can the Growth plan do for my business?
What is the Findability Score?
What happens to my Listings if I decide to cancel my account?
See all 15 articles
Making Edits To Listings
10
How to edit your company description on Listings
How to edit your company details on your Listings
How to connect your Facebook Business account with Listings
Why you should add additional categories to your Listings
How to edit opening hours on your listings
See all 10 articles
Managing Reviews & Competitors
11
Review Request - The Basics
How Review Requests can improve your business's online rating
Reviews and Posts - How to answer negative reviews
Reviews - Why you should answer all of your reviews
Competitors - How to choose your competitors
See all 11 articles
