UENI

Live Chat 1

• Getting In Touch Via Live Chat

Email 3

• How can I contact UENI?
• Getting In Touch Via Email
• How to write the perfect support ticket

Phone Support 1

• Getting in Touch via Phone Support

About UENI 16

• What is UENI?
• What can UENI help me accomplish?
• What are the benefits of UENI over Wix, WordPress, Squarespace, or other website builders?
• What level of security is on UENI websites?
• Is hosting included?

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My Account 14

• Get started
• When will my business website be ready?
• How to log into your UENI account
• How to log in to my Business Hub
• Why does my website show as "under construction" in my Business Hub?

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UENI Partners 7

• How can FreshBooks help my business?
• How can Tide help my business?
• How can Superscript help my business?
• How can CoverWallet help my business?
• Article not available in English

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Lifetime Deal 12

• Are there additional fees to the Lifetime Deal?
• Are hosting and domain included in my one-time payment?
• What if I don’t like my website?
• Why is UENI any different from other website builder or agency?
• What is included in this Lifetime Deal?

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Launching Your Business Online 0

My Website 12

• How to edit my website
• How to change the order of your sections
• How can I deactivate sections while I edit them
• How to switch a section on/off on your website
• How to edit the About Us section

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Header 4

• How to edit your website header
• How to edit the call to action button
• How to enable the WhatsApp contact button on your site
• How To Enable and Disable Share Links On Your Website Header

Theme 5

• How to edit your website's theme, colour scheme and font
• Premium Templates
• How to change the color scheme of your website
• How to restore the original theme
• Adding Custom Colors That Match Your Brands

Gallery 3

• How to upload videos on your website
• What's the recommended resolution for the images on my website?
• How to add or remove images on your Gallery

Products 7

• How to edit your Products
• How to add pricing details to your products
• How to add multiple images to products
• How to add promotional prices
• How does the Product Variation Tool work?

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Services 7

• How to edit your Services
• How to create a bookable service
• How To Make Your Services Bookable on a Third-Party Platform
• How to add pricing details to your services
• How to sell bookable services

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Settings 15

• How to activate the Shopping Cart on your site
• Shopping Cart
• How to get PayPal to redirect users back to your website after successful payment
• How to update your favicon
• How to add or update the PayPal email on your site

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Footer 3

• How to edit your contact information
• How to update your social media buttons
• How to customise the branding on your website

Miscellaneous 20

• How to edit your Opening Hours
• How to add or remove Testimonials
• How to add or remove Amenities
• How to see your website in preview mode
• How to upgrade your UENI plan using a coupon code

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Launching Your Business Online 8

• Your Very Own UENI Business Website
• Google My Business Listing
• Hosting, Maintenance, and SSL Security
• Introducing the UENI Editor
• Bookings & Sales

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Custom Domain 10

• How to select a custom domain name with UENI
• A Custom Domain
• What is a domain name?
• How will a custom domain help my business?
• What happens when my domain/email add on renews?

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Connected Domain 24

• Can I use my own domain name with my UENI website?
• How to update nameservers - GoDaddy
• How to update nameservers - Namecheap
• How to update nameservers - Bluehost
• How to update nameservers - Heartinternet

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Professional Emails 15

• How to access your UENI email account
• How to select a professional email address with UENI
• Professional Email Addresses
• How to configure your UENI mail on your iPhone and iPad
• How to reset the password on your professional email address

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Product Sync 5

• Google Product Sync
• Facebook Product Sync
• Instagram Product Sync
• Troubleshooting the Product Sync
• How to update my products on Facebook/Instagram through my site

Google My Business (GMB) 14

• What is Google My Business (GMB)?
• How to Verify My Google My Business (GMB) to my UENI page?
• I already have a Google My Business page. Is this a problem?
• How to Connect My Google My Business (GMB) to my UENI page?
• How do I add my UENI website images to my Google My Business page?

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Custom Code 8

• Add Custom Code To Your Site
• Can I add a donation button to my website?
• Custom Code: Adding Facebook Messenger To Your Site
• Custom Code: Adding Facebook Pixel To Your UENI Site
• Custom Code: Add Google Analytics To Your UENI Site

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Google Ads 1

• How to set up a Google ads account

Promoting Your Business 6

• Listings Dashboard
• All-In-One Reviews Dashboard
• Advanced Google listing optimization
• Social media post boosters
• Managed Google Shopping ads

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VIP Service 5

• 1-on-1 Launch Call
• How do I schedule the Delivery call?
• How to request edits to your website?
• VIP Support
• 1-1 call to grow your business

Multipage Websites 8

• Spaces - How to add a blog or news section to my website
• Profiles - How to add people information to my website?
• Media Collections - How to add a media collection page to my website?
• How To Enable Advanced Layouts For Your UENI Websites?
• How to Manage Your Website Pages?

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My Customers 3

• How can customers contact me through my website?
• Where can I find bookings requests, messages, and purchases made on my website?
• How to receive UENI Notifications on WhatsApp

SEO & Ranking Higher 4

• What kind of search engine optimisation (SEO) does UENI provide?
• What is Search Engine Optimization (SEO)?
• How can I improve the search rankings of my site?
• How can I share my website on social media?

Listings 13

• General - FAQ - Listings
• Why your business needs Listings Management
• What is the Findability Score?
• What happens to my Listings if I decide to cancel my account?
• How to send a Review Request campaign

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Making Edits To Listings 10

• How to edit your company description on Listings
• How to edit your company details on your Listings
• How to connect your Facebook Business account with Listings
• Why you should add additional categories to your Listings
• How to edit opening hours on your listings

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Managing Reviews & Competitors 11

• Review Request - The Basics
• How Review Requests can improve your business's online rating
• Reviews and Posts - How to answer negative reviews
• Reviews - Why you should answer all of your reviews
• Competitors - How to choose your competitors

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