Managing Reviews & Competitors

Review Request - The Basics
Review requests are a great way to interact with your customers after a purchase is made, receive their honest feedback and collect reviews for your busines...
Thu, 14 May, 2020 at 5:59 PM
How Review Requests can improve your business's online rating
Did you know that as many as 69% of consumers don't trust online reviews older than 3 months?  Having recent feedback is crucial. As a consequence,...
Wed, 27 May, 2020 at 2:47 PM
Reviews and Posts - How to answer negative reviews
Whilst getting negative reviews is never fun, it's something that almost every business owner experiences at some point. As such, it's important t...
Thu, 14 May, 2020 at 6:25 PM
Reviews - Why you should answer all of your reviews
The importance of replying to reviews as a business owner cannot be overstated.  Firstly, it helps your customers feel listened to, and shows them that ...
Thu, 14 May, 2020 at 5:38 PM
Competitors - How to choose your competitors
In this article, we will explain how you to choose the right competitors for your business.  Using your Reviews Manager, you can connect up to three of ...
Thu, 11 Jun, 2020 at 3:16 PM
Competitors - What kind of information can I access?
Using your Reviews Manager, you can select up to three competitors. In practice, this means that you will receive real-time data on the positive and negativ...
Thu, 21 May, 2020 at 4:56 PM
Competitors - How to set up your top 3 competitors
Selecting your top 3 competitors is easy and fast. And even better, it'll help you see how you stack up against the competition, and where there's...
Thu, 21 May, 2020 at 5:01 PM
Reviews - Why are reviews important?
Online reviews are crucial for your business. Most business owners struggle with keeping their reviews on par and spend a lot of time on them. So, why do re...
Wed, 20 May, 2020 at 6:53 PM
How to activate the Reviews Manager
Please note: The Reviews Manager is exclusively available to paying customers on the Reputation subscription. If you're on a free plan, please follow t...
Wed, 4 Nov, 2020 at 8:52 AM