Please note: You must be on a paid UENI subscription plan to connect an existing domain. If you haven't upgraded your plan yet, click here to do so first.  

If your domain name is registered with 123-reg, please follow these steps to update your nameservers:  




  • In the Domain names section, select the domain name you wish to connect with UENI and click on the Manage button



  • If you are changing a top level domain i.e. .com, .net etc, you'll need to unlock the domain name first. To do this, select the Manage Domain Locking option and click on Unlock domain
  • Once the domain has been unlocked, click on the Back to Control Panel link
  • Select Change Nameservers and enter your nameserver records into the relevant boxes 
  • Click on the Change Nameservers (DNS) button



  • In the following section, enter the exact nameservers that you have received in your email



  • Click the Update button to save your nameservers changes


Your nameservers update will be processed within 3-6 hours. However, it may take up to 72 hours for it to be visible everywhere. 



Need a hand?
If you need any further assistance, please message our support team or get real-time help on our Live Chat!