Skip to main content

How do I add processing times on my site?

How to add order processing and delivery times to the Merchant Policies on your UENI website.

Letting customers know how long orders take to process and deliver sets clear expectations and builds trust. You can add your processing times in the Merchant Policies section of your website.

Step 1: Open Merchant Policies

  1. Log in to your UENI Hub and select Edit Website.

  2. Click Settings, then Merchant Policies.

  3. Select Processing time.

Settings option in the UENI Editor menu
Merchant Policies option in Settings
Processing time option in Merchant Policies

Step 2: Add your processing time

Enter your processing time and any notes to go with it, then click Save.

Entering a processing time and notes in Merchant Policies

Note: Customers can see your processing times by clicking Merchant Policies at the bottom of your website.

Processing times shown in Merchant Policies on the website

Pro tip: Be realistic with your times. It's better to deliver early than late.

Final thoughts

Done, your customers now know when to expect their orders! Questions? Contact our support team.

Did this answer your question?