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How to downgrade your UENI account

Updated yesterday

We understand your needs can change, and sometimes a different plan may suit your current business needs better.

Before downgrading, it’s worth checking if there’s anything we can adjust first. Are you looking to reduce costs? Not using certain features? Or unsure about the value you’re getting?

Our team is happy to help you get the most out of your plan or recommend the best option. You can reach us anytime via Live Chat or email. We’re here to help 😊


Still wish to downgrade?

You can request a downgrade directly from your UENI Business Hub by following these steps:

  1. Log in to your UENI account

  2. Click on Plans in the top navigation menu

  3. Select your preferred plan

  4. Submit your request


What happens next?

Once your request is submitted:

  • Your downgrade will be scheduled for the end of your current billing cycle

  • Your website will remain active

  • Some features may be removed depending on the plan you choose, such as widgets and more than one professional e-mail address.

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