Making it easy for customers to reach you is one of the best ways to win new business. Your UENI website gives them several ways to get in touch, so you can pick what works best for you.
Bookings
If you take bookings, customers can request one straight from your site.
Your customer receives an email confirming their booking request.
You receive an email about the request at your UENI login email address.
Custom Forms
Customers can fill out your form to ask about your products, services or anything else, depending on the form you create.
Submissions appear in My Customers in your UENI Hub, and you also get an email.
Direct message
Your customer receives an email confirming their message was sent.
You receive an email with their message.
You can rename the fields and send button, make the phone number required, and choose what customers see after sending. Here's how to set that up.
Phone call
Customers can click the phone icon on your website to call you directly.
Check your messages and stats
Log in to your UENI Hub and click My Customers to see all your booking requests, messages and orders.
Note: Customers on premium plans are far more likely to receive booking requests, calls and messages. Visit the Plans tab in your Hub to find the right plan for your business.
Final thoughts
With bookings, forms, messages and calls all in place, customers always have an easy way to reach you. Check My Customers regularly so you never miss an enquiry.