If you're the kind of business that's receiving a lot of inquiries online; this could be in the form of messages, bookings, or even orders - there is a convenient method in your UENI Hub that allows you to download all of the data of your customers who have submitted these inquiries so you may keep them for your records.
The data includes the following information:
- Email Address
- Full Name
- First Name
- Last Name
- Phone Number
If you would like to download this information, you will have to access your UENI Hub and access the My Customers page:
Once you're in the correct section, simply click on the Export Contacts button in the top-right:
Next, click on Export All Contacts as shown here:
After clicking there, click on the file type you'd like for the data to be compiled in. If you are uncertain, select the CSV option.
You will then be greeted with this pop-up message:
Now, check the inbox of your primary email address (for your UENI account) to find the list of all your customers! Here's what the email will look like:
And just like that, you have a comprehensive list of all of the customers who have submitted inquiries on your business website!
You can use this data to send out emails in bulk to all of your customers using your professional email address.
A professional email address is exclusively available to paying customers on Basic and higher subscriptions. If you're on a free plan, please follow these steps to upgrade your subscription first.
If you do have a professional email address with UENI, simply download your customer data using the steps above, but instead of CSV, download the data in VCard format.
Once you have this data, click here for assistance on how to add all of these contacts to your UENI Mail account.
In case you missed it, here's a post from the UENI Blog highlighting the importance of using emails as a means of business communication and reaching out to your customers.
If you have any further questions, please feel free to speak to our team on Live Chat.