Suppose you already have a third-party email provider, like Google or Microsoft, configured in your domain. In that case, the settings will be migrated when you connect the domain with your UENI account. 

However, there are scenarios where the DNS settings are not correctly connected with your new UENI account. The instructions below cover these cases and they also apply if you are setting up your email outside of UENI,

Changing DNS Settings

Before focusing on the email DNS records, please read the information about managing your domain's DNS settings on your UENI Business Hub.

Email DNS Configuration

Different email service providers will give you different DNS configurations. These are used to verify your domain and to handle the email system. 

In essence, you will have to add multiple DNS records of types CNAME, MX and TXT, with different properties. 

  1. Open the DNS settings for the domain you are managing
  2. Click + Add button on the top right corner
  3. Fill in the details for the record attributes
  4. Click Save

Repeat these steps for all records to be configured. 

Configuration for Email Providers

Your email provider will provide you with the relevant DNS records. Here are the instructions to the most prominent email providers:

Please note that all changes to DNS records can take a few hours to be in effect.

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