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How to configure your UENI mail on your iPhone and iPad

How to set up your UENI professional email in the Mail app on your iPhone or iPad.

Read and send your UENI professional email right from the Mail app on your iPhone or iPad, so you never miss a customer message.

Step 1: Add a mail account

  1. Go to Settings and tap Apps.

  2. Tap Mail, then Mail Accounts, then Add Account.

  3. Enter your email address and tap Next.

  4. Tap Add Other Account, then Mail Account, then Next.

iPhone Mail Accounts settings with the Add Account option

Note: Mail will try to find your settings automatically. This won't work for UENI mail, so you'll set up IMAP manually in the next step.

Step 2: Enter incoming server settings

  • Server: mail.uenimail.com

  • Port: 993 (IMAP) or 995 (POP3)

  • Security type: SSL/TLS (if required)

  • Username: your full email address (e.g. [email protected])

  • Password: your mailbox password

Step 3: Enter outgoing server settings

  • Server: mail.uenimail.com

  • Port: 465 (if required)

  • Security type: SSL/TLS (if required)

  • Username: your full email address

  • Password: your mailbox password

iPhone showing IMAP account settings being entered manually

Step 4: Verify your account

Tap Next. Your settings will be verified, and your inbox will appear in the Mail app.

Troubleshooting

  • "Username or password incorrect": use your full email address as the username, not just the part before the @.

  • "Cannot connect to server": check the server is mail.uenimail.com, with port 993 and SSL/TLS for incoming mail.

  • "I can receive but not send": check the outgoing server uses port 465 with SSL/TLS.

Final thoughts

Done, your UENI mail is now set up on your iPhone or iPad!

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