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How do I configure my UENI mail on Outlook 2019?

How to set up your UENI business email in classic Outlook 2019 using IMAP or POP.

Manage your UENI business email alongside everything else in classic Outlook 2019. Using the new Outlook for Windows instead? Follow this guide.

Note: Before you start, have your full UENI email address and mailbox password ready.

Step 1: Start adding an account

Open Outlook 2019.

  • First time opening Outlook? The new account wizard opens. Enter your email address and click Advanced options.

  • Already have an account set up? Click File, then Add account, and go to Step 2.

Step 2: Choose manual setup

Tick Let me set up my account manually and click Connect.

Outlook 2019 option to set up an account manually

Step 3: Choose POP or IMAP

In the Choose account type window, select POP or IMAP.

Outlook 2019 account type options including POP and IMAP

Step 4: Enter your server settings

Incoming mail

  • Server: mail.uenimail.com

  • Port: 993 for IMAP or 995 for POP

  • Security type: SSL/TLS

Outgoing mail

  • Server: mail.uenimail.com

  • Port: 465

  • Security type: SSL/TLS

  • Require logon using Secure Password Authentication (SPA): Unchecked

Click Next.

Step 5: Enter your password

Enter your mailbox password and click Connect.

Outlook 2019 password prompt with the Connect button

Troubleshooting

  • "I can't sign in": use your full email address as the username, not just the part before the @.

  • "I can receive but not send": check the outgoing server uses port 465 with SSL/TLS, and that SPA is unchecked.

Final thoughts

Congrats, your UENI mail is now set up in Outlook 2019!

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