At UENI, we work hard to build great websites and provide quality service to all our customers. 

If you're unsatisfied with our services for any reason, we'd really appreciate the opportunity to make this up to you. Before proceeding to cancel your site, please check that you have taken the steps detailed below. 

Get in touch

Have you tried contacting our support team?

Our team prides itself on our personal approach to customer care, and we're always happy to answer any questions you may have. Are you experiencing any issues editing your website, or have any questions about your UENI account? 

Before taking any further action, we encourage you to get in touch with our team by messaging us here. A member of the customer support team will personally handle your case and answer your query. 

Still wish to cancel?

If you're certain you still wish to cancel your site, follow these steps:

  1. Log in to your UENI account and go to your My Account area.
  2. Access the Subscription tab.
  3. Click on the Close account button next to your plan name.
  4. Finally, fill out the 2-minute form provided. Your feedback is really important to us and will help us improve our services for future customers. 

You cancellation will be processed within 5 working days.

Need a hand?
If you need any further assistance, please message our support team or get real-time help on our Live Chat!